Activate the O&M service

Prerequisites

• A VNG Cloud account with access to the vServer Portal.

• At least one running VM in region HCM-03 or HAN-01.

• Permission to use the O&M feature (if you use a sub-account through IAM, the corresponding permissions must be granted).

Activation (one time only)

Before creating your first Scheduled Task you need to activate the service. The process is fully automatic and takes only a few seconds.

O&M service activation flow

1. Go to Operation & Maintenance (O&M) in the vServer Portal.

2. Click Activate. The system creates a dedicated Service Account for your account and attaches a least-privilege operations policy.

3. Once the status turns ACTIVE, you can start creating tasks.

Activation statuses

Status	Meaning	What you should do
NOT_ACTIVATED	The service has not been activated yet	Click Activate
ACTIVE	The service is ready	Use it normally
SA_BROKEN	The Service Account is broken (for example deleted or its permissions changed)	Click Re-activate to let the system repair it

Note: While the service is not activated, or the Service Account is broken, you can still view your task list and execution history. Only create/update/delete/run operations are temporarily blocked until activation succeeds.